Privacy Policy

1. Data controller

Faun Gruppen AS (org. no. 920 318 479) is the data controller for the personal data processed via the website. If you have questions about privacy, contact us at post@faun.no or by phone +47 22 16 35 00. Visiting address: Økernveien 94, 0579 Oslo.

2. What personal data we process

We process information you provide yourself, and certain technical information:

• Contact form: name, email address, telephone number and the content of the message.
• Technical information: anonymised, cookie-free visit and performance statistics (Vercel), and IP address, which is processed technically to deliver the website and the map.
• Marketing and analytics tools: with your consent we measure visits and advertising effectiveness (the Meta pixel and Microsoft Dynamics 365).

3. Purpose and legal basis

We process personal data in order to:

• respond to enquiries and follow up dialogue – legitimate interest and, where applicable, steps prior to entering into an agreement (GDPR art. 6 no. 1 b and f),
• send information you have requested – consent (art. 6 no. 1 a), which can be withdrawn,
• marketing you have consented to, such as newsletters and other marketing – consent (art. 6 no. 1 a),
• relevant marketing to existing customers and interested parties, where our legitimate interest is weighed against your rights – balancing of interests (art. 6 no. 1 f), and you may opt out,
• mandatory and transactional information necessary to fulfil an agreement – agreement (art. 6 no. 1 b),
• operate, secure and improve the website – legitimate interest (art. 6 no. 1 f).

Our marketing is based on three processing bases in line with Faun Gruppens consent framework: consent to other marketing (art. 6 no. 1 a), legitimate marketing based on a balancing of interests (art. 6 no. 1 f), and mandatory/transactional information under an agreement (art. 6 no. 1 b). Consent can be withdrawn, and you can opt out of marketing, by contacting us at post@faun.no.

4. Who we share information with

We never sell personal data and do not share it with unauthorised parties. We use data processors who process information on our behalf, under a data processing agreement:

• Vercel – operation/hosting and anonymous, cookie-free visitor statistics,
• Sanity – content platform (CMS),
• Google – map on the “Find” page (Google Maps) and tag management (Google Tag Manager),
• Microsoft – marketing analysis and form handling (Dynamics 365 Customer Insights),
• Meta Platforms – advertising measurement via the Meta pixel (Facebook/Instagram), only with consent,
• provider for form and email handling – to receive and respond to enquiries.

Enquiries may be forwarded to the relevant company, salesperson or region within Faun Gruppen for appropriate follow-up.

5. Transfer outside the EEA

Some providers may process information outside the EEA (for example in the USA). Such transfer only takes place on a lawful basis, such as the EU's Standard Contractual Clauses (SCC) and/or the EU–US Data Privacy Framework, with appropriate safeguards.

6. How long we store the information

We store personal data for as long as necessary for the purpose. Enquiries are kept for as long as necessary to follow up with you, and are deleted when they are no longer relevant. Information linked to agreements is kept for as long as required by accounting regulations. Consent-based communication ceases when you withdraw your consent.

7. Your rights

You have the right to:

• gain access to the information we process about you,
• have incorrect information corrected,
• have information deleted,
• request restriction of processing,
• object to processing based on legitimate interest,
• request data portability, and
• withdraw a consent.

To exercise your rights, contact us at post@faun.no. We will respond as quickly as possible, and no later than within 30 days. You can change or withdraw your consent to cookies and marketing at any time — just as easily as you gave it — via the "Cookie settings" button in the footer or on the cookie page.

8. Complaint to the Norwegian Data Protection Authority

If you believe we are processing personal data in breach of the regulations, you can lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet). We would appreciate it if you contacted us first. More information is available at www.datatilsynet.no.

9. Security

We have implemented appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, deletion and loss.

10. Changes

We may update this statement in the event of changes to the service or the regulations. The current version is always available on this page, with the date of the last update shown at the top.

11. Contact

Questions about privacy? Contact us at post@faun.no or by phone on +47 22 16 35 00.